Privacy Policy

Last Updated: July 9, 2026

This Privacy Policy explains how CueCode LLC ("CueCode", "we", "our", or "us") collects, uses, discloses, and protects personal information in connection with our website, web applications, and related services.

Information We Collect

Website Usage

We may use analytics and similar tools, including Google Analytics, to understand how visitors use our website and to improve our website and services. These tools may collect information such as browser type, device information, pages visited, referring pages, approximate location, session statistics, and similar technical information. Google Analytics may use cookies or similar technologies to collect and process information about your use of our website. You can learn more by visiting Google’s page titled “how Google processes personal information.”

Customer Accounts

If your organization is a CueCode customer, we collect the information needed to create and manage your account, such as your name, email address, username, organization, and account activity.

We do not store your password in plain text. Passwords are stored using industry-standard secure hashing techniques.

Customer Data

Our customers use CueCode to store and manage their own business information. That data belongs to our customers. We process it only to provide and support the services we have agreed to provide.

How We Use Information

We use information to:

  • Provide and maintain our services.

  • Authenticate users and secure customer accounts.

  • Improve our software and website.

  • Respond to customer support requests.

  • Protect the security and integrity of our systems.

  • Comply with legal obligations.

We do not sell personal information.

We do not use customer data to train general-purpose artificial intelligence models.

Sharing Information

We share information only when necessary to operate our business, including with trusted service providers such as:

  • Cloud hosting providers.

  • Analytics and website performance tools.

  • Third-party scheduling providers if you choose to schedule a product demonstration through our website.

These providers process information only as needed to provide their services to us.

Cookies and Similar Technologies

Our website may use cookies and similar technologies for analytics, website performance, and basic site functionality, including cookies used by Google Analytics. You can control or disable cookies through your browser settings. You may also opt out of Google Analytics using Google’s browser add-on.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we maintain.

Data Retention

We retain customer account information while an account remains active and for a reasonable period afterward as necessary for legal, security, backup, or operational purposes.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the current version became effective.

Contact

If you have questions about this Privacy Policy, please contact: support@cuecode.io.

You may also contact us to request access, correction, or deletion of personal information we maintain about you, subject to applicable legal, security, and contractual obligations.